Welcome to GOADS Help
Everything you need to know to get the most out of GOADS and our support resources.
Written By GOADS Team
Last updated May 2025
What is GOADS?
GOADS is a managed ad-account platform that gives agencies and media buyers access to whitelisted Meta, Google, and TikTok accounts, with higher spending limits, reduced policy friction, and concierge support.
How this Help Center works
Browse articles by category using the sidebar on the left. Each article covers a specific topic in plain language. If you cannot find what you need, use the search bar at the top of this page or contact our support team directly.
Getting the fastest help
- Search first, most common questions are already answered here.
- If your issue is account-specific (billing, account status), go to Account & Billing or Troubleshooting.
- To reach a human, click Contact Support in the sidebar footer.
Response times
Our support team is available Monday–Friday, 9 AM–6 PM EST. We aim to respond to all tickets within 4 business hours.