Ad Account Not Connecting

Meta / Facebook ad account

• Ensure you are connecting with a Facebook account that has Admin access to the Business Manager.
• The Business Manager must not be restricted or flagged for policy violations.
• Try disconnecting the Facebook app from your Meta security settings and reconnecting.

Google Ads account

• The Google account must have Manager Account (MCC) access or be an admin on the target account.
• Make sure you grant all requested OAuth scopes during the connection flow, partial permission causes a silent failure.

TikTok Ads account

• Use the email/password login, not phone login, during the TikTok OAuth flow.
• The TikTok Business Center must be active and not under review.

Still stuck?

Contact support with a screenshot of the error message and we will investigate within 4 business hours.